DELIVERY:
Your order will be sent out via KEX Express. All shipping charges will be calculated automatically upon check out. Below are the rates for your reference:
Shipping within Malaysia:
| Estimated delivery time | Standard Shipping Fee | Free Shipping | |
West Malaysia | 2-3 working days | MYR 8 | Above RM150 |
East Malaysia | 4-5 working days | MYR 12 | Above RM150 |
Shipping to Singapore:
| Estimated delivery time | Standard Shipping Fee | Free Shipping | |
Teleport Pink | Guaranteed next day delivery (order before 2pm daily to enjoy next day delivery - Mon - Fri) | Flat rate RM45 | none |
Aramex/Teleport | 5-6 working days | First 3 items RM39 Every additional item RM6 | Above RM450 |
How long does it normally takes to ship out items once payment is made?
We process your order within 24 hours and will ship within the next 48 hours, except for item(s) under BACKORDER. Backorder items usually take approximately 3-4 weeks to arrive and will ship thereafter. However, the estimated time for backorder items are not guaranteed.
If you wish to receive your ready stock item upfront, you may contact us via
1. Direct Message on Instagram
2. [email protected]
to arrange for the delivery. Extra postal charges will applied if you wish to deliver the items separately albeit if your order is above RM300.
Can I request for my ready stock items to be shipped first?
If your order consists of both ready stock & backorder items and you'd like to receive your ready stock items first, do email or direct message us on instagram to arrange. A separate postage fee will be incurred and the postage charges are to be borne by customers.
What if my parcel goes missing?
Do note that as soon as the parcel is shipped from our side, the liability of the parcel lies with the courier service and we are not responsible for any lost of parcel.